ExactLedger Support
Share product feedback
Tell us what worked, what blocked you, and whether you would miss ExactLedger if it disappeared.
First value check
Try the product promise before installing
This no-cost check turns organic visitors into measurable intent without paid traffic. Choose the problem that matches you, then open the tracked product path.
What should happen first
- Can the page explain the first action: post_reconcile_and_export_ready_entry?
- Can the app produce a concrete result: The month-close gap visibly shrinks because every cent, receipt note, tax flag, and reconciliation state stays together?
- Does the problem repeat: Receipts arrive throughout the week and month close happens every month?
- Would paid value be clear after one session: Users pay when the free entry cap blocks a real ledger and Plus unlocks receipt review, CSV export, rules, and month-close history?
Measurement rule
The support page captures only organic intent; it does not synthesize installs, trials, paid users, revenue, retention, or PMF answers.
Organic discovery proof
What ExactLedger is built to prove
Target user: Freelancers and budget-responsible households who need exact receipt-backed month close without full accounting software.
Core pain: The acute pain is certainty: small uncategorized expenses, missing receipts, and rounded summaries create tax and budget anxiety at month close.
Positioning wedge: Own the local-first month-close checklist between spreadsheet chaos and overbuilt accounting suites.
Aha moment
post_reconcile_and_export_ready_entry within 7 day(s), 5 time(s). The month-close gap visibly shrinks because every cent, receipt note, tax flag, and reconciliation state stays together.
Recurring value
Receipts arrive throughout the week and month close happens every month. Expected frequency: 12+ / month. Retention metric: D30 users with at least 12 posted entries and one export-ready month.
Why someone would pay
Users pay when the free entry cap blocks a real ledger and Plus unlocks receipt review, CSV export, rules, and month-close history.
- unlimited ledger entries
- CSV import and export
- receipt review workflow
- month-close checklist history
- category rule automation
Search intents and ASO wedge
exact receipt ledger, freelance month close, accountant-ready CSV.
- ExactLedger closes messy freelance and household books down to the cent.
- freelancer household month close receipts tax flags exact ledger export
- exact receipt ledger
- freelance month close
- accountant-ready CSV.
- receipt ledger and freelance month close
- accountant-ready CSV export sharing
- tax-season checklist content
- The acute pain is certainty: small uncategorized expenses
- missing receipts
- and rounded summaries create tax and budget anxiety at month close.
- Own the local-first month-close checklist between spreadsheet chaos and overbuilt accounting suites.
Organic channels
- ASO long-tail receipt ledger and freelance month close keywords
- accountant-ready CSV export sharing
- tax-season checklist content
Referral loop
A clean CSV and month-close summary can be sent to a partner or accountant, exposing the workflow to another buyer.
Organic operating system
Core growth loops
- App Store search intentOwn narrow pain-led ASO keywords before any paid channel is allowed.
- Public proof pagesPublish crawlable static pages that explain the acute problem, Aha action, and proof loop.
- Community answer loopAnswer real problem threads and route only relevant traffic through tracked organic links.
- Product-led sharingMake the user outcome shareable so referrals come from the product, not ads.
Organic priority stack
- 1. crawlable static surfaceShip a static, no-JS-required support/proof page with canonical URL, meta description, semantic HTML, and JSON-LD.
- 2. aso keyword wedgeTranslate the acute pain and Aha action into long-tail App Store keywords and metadata tests.
- 3. community answer distributionUse public/community answer paths only where the exact problem is already being discussed.
- 4. referral share artifactExpose one clear share artifact tied to the Aha result and track referral landings.
- 5. pmf review feedback loopCollect PMF, review, paywall-exit, and churn reasons immediately after real use.
- 6. organic cc decision loopJudge kill/iterate/scale with organic impressions, installs, activation, trial, paid, retention, and carrying capacity.
Email support
For account, billing, bug, or accessibility help, email support@arcanforge.ai.
Include these details when they apply:
- iOS version from Settings > General > About
- ExactLedger version, if visible in the app
- The screen or action where the issue happened
- What you expected and what happened instead
- A screenshot or screen recording if the issue is visual
Billing and subscriptions
Data and privacy
Product feedback
The feedback form is the fastest path for product decisions because it records structured PMF and churn signals for ExactLedger.
- Use it if you tried the app and something blocked activation.
- Use it if you reached the main action but would not subscribe.
- Use it if the app solved a real problem and you would miss it.
Open the ExactLedger feedback form.
Try, share, or explain why you stopped
These links are tracked only as organic product signals. They do not create synthetic installs, revenue, or survey answers.
- Open the tracked product link Records a non-paid support-page entry before sending you to the App Store or product page.
- Share an invite link Records referral interest from people with the same problem.
- Leave feedback after one real session Use this after trying the app so PMF evidence is tied to an organic campaign.
- Tell us why you would not subscribe Use this when the product promise, price, or trial is not convincing.